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1. Personal Information We Collect

We collect different types of information depending on how you interact with GetAwayNests:

a. Information You Provide to Us
- Account Setup & Booking: When you create an account or book a stay, we collect your name, contact details, date of birth, address, and booking details. Identity verification (such as photo ID) may also be required.
- Partner Registration: Service providers registering through our platform may be asked for similar personal and business-related information.
- Preferences: You may share personal preferences (e.g., preferred temperature, accessibility needs) to tailor your stay.
- Communication: When you reach out to us via email, phone, chat, or surveys, we collect the content of the messages and associated contact information.
- Recruitment: Job applicants may submit resumes, LinkedIn profiles, and portfolio links through our Careers page.

b. Information We Collect Automatically
- Device and browser details, IP address, session data, referral URLs, and geolocation.
- Usage data, including actions taken on the site, session duration, clicks, and error logs.
- Stay-related data, such as access logs (e.g., when a smart lock is opened), noise level monitoring (decibel levels only), and return visits.

c. Data from Third Parties
- Travel Booking Partners, Social Media Logins, Background Checks (U.S. only), Business Partners & Vendors.
 

2. How We Use Your Information

We use the data we collect to:
- Deliver and improve our Services and customer experience.
- Personalize your account and stays according to your preferences.
- Manage bookings, transactions, and customer support.
- Verify identity and enhance platform security.
- Send service updates, promotional content, and personalized offers (opt-out options available).
- Conduct analytics and internal reporting to refine offerings.
- Comply with legal and regulatory obligations.
 

3. Sharing Your Information

We may share your personal information with:
- Affiliates and subsidiaries
- Service providers
- Property managers and landlords
- Advertising & analytics providers
- Legal authorities
- Business transactions
- Public testimonials (with your consent)
We do not sell your personal data.
 

4. Cookies & Tracking Technologies

We use cookies and other technologies to understand usage patterns and enhance your experience.
- Types of Cookies: Session, persistent, and third-party cookies (Google Analytics, FullStory, Segment, etc.).
- Opt-Out: You can control cookies through your browser settings or use the Google/DAA opt-out tools.
- Beacons and Logs: Help monitor site functionality, engagement, and usage trends.
 

5. Children’s Privacy

Our Services are not intended for children under 13. If we learn that a child has submitted personal information without parental consent, we will delete it.
 

6. External Links

Our Services may include links to third-party websites. We are not responsible for their content or privacy practices.
 

7. Security Practices

We use SSL encryption, firewalls, and access controls to protect your data. In the event of a breach, we’ll notify you in accordance with applicable laws.
 

8. Phishing Awareness

We will never ask for your sensitive information via unsolicited email or messages. Contact us immediately if you suspect phishing.
 

9. Data Retention

We retain your personal information only as long as needed for business, legal, or compliance purposes.
 

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

11. Contact Us

If you have any questions, please contact us:

GetAwayNests, Inc.
Email: sales@getawaynests.com

12. SMS Consent:
We value your privacy. By providing your phone number, you agree to receive SMS messages from GetAwayNests related to your reservations, support, or updates. SMS consent is not shared with third parties or affiliates for marketing purposes. You may opt out of these messages at any time by replying STOP.